“Kapamilya” DAW
I’m tired and exhausted because I’m dealing with ABS-CBN Interactive because of a glitch where they charged me for a subscription to download and view their shows, but somehow the payment did not reflect in their system. So my subscription was cut just a few hours ago.. and to think I was just busy downloading episodes of the shows I watch up to 2pm earlier.
Too long a story and mainit na ang ulo ko. I tried approaching a former classmate who was kind enough to refer me to the head of the department in charge, and I still didn’t get anywhere. Why would I insist on my privileges being restored for a measly $12.95 if I didn’t already pay that? I just want to watch my shows.. I have been trading e-mails with them since 8pm and it’s almost midnight.
It’s sad that the Kapuso network doesn’t offer the same service. Since ABS-CBN enjoys a monopoly, those of us who have no other choice have to stick with them and sate our hunger for a taste of how things are back home despite the poor service. I can’t do the cable subscription because I live in a Co-op and we are not allowed to put up dishes outside. I just want to watch my shows!
If they don’t restore my license, even if the shows are on my hard drive, I cannot view them because they are “locked”. Instead of going through some of the shows in the past 4 hours, I have had to deal with chicken and egg arguments about this whole situation. Eh kung binabalik ba nila yung license ko, saka na sila magtalo-talo kung ano ang nangyari, tapos na ang hinagpis ko. Instead, they want me to renew a subscription I’ve already renewed by that payment charged against my account… they want to get more information that I don’t have…
I feel like I am being taken advantage of. That license is good for a specified period of time, and while I’d love to use every minute of it, I can only do so when I take a break, when the boys are sleeping, and after I go through the hassle of downloading the shows. So now that I lost out on 4 hours of time I could’ve been viewing something, I have no way of getting those 4 hours back.
Hay, buhay!
